Running your shop

Stock, organisation, shipping, parcels and customer care: the day-to-day of a seller who scales.

Running your shopOctober 10, 20267 min read

Vinted returns: when you can return an item, who pays, how it works

Returns on Vinted: guaranteed only if the item is not as described, otherwise up to the seller. Who pays, the official deadlines and a method for handling each return request.

Running your shopOctober 7, 20267 min read

Vinted buyer hasn't confirmed receipt? Here's what to do next

Buyer won't click "Everything is OK"? The order completes itself 2 days after delivery. What really holds up your Vinted payment, and what you can do in each case.

Running your shopOctober 4, 20267 min read

Vinted parcel lost: what to do as a seller and as a buyer

Vinted parcel stuck or lost: official deadlines before an investigation, buyer refunds, seller compensation by carrier, and what to do while you wait for an outcome.

Running your shopOctober 1, 20267 min read

Vinted dispute as a seller: how to defend yourself step by step

Suspended order, item said to be not as described: how to defend yourself in a Vinted dispute as a seller. Official deadlines, evidence to keep and replies that work.